CVE-2026-20314
Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Description
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.
Weakness: CWE-918
Affected products
| Vendor | Product | Category | Matched by |
|---|---|---|---|
| Cisco | Cisco Contact Center | Other Products | cna-assigner |
Vendor-reported products (2)
- Cisco · Cisco Packaged Contact Center Enterprise
- Cisco · Cisco Unified Contact Center Enterprise
Vendor advisory
cisco-sa-ucce-pcce-ssrf-TghHxD
Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Cisco’s rating: Medium (advisory CVSS 5.0) · Published Aug 19, 2026
Bug ID: CSCwt69076
The vendor’s rating applies to the whole advisory and can differ from this CVE’s own CVSS severity. Where this comes from