CVE-2026-20109

Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability

Severity
Medium 4.8
CVSS 3.1
Exploited
Not listed
EPSS
0.002
7.0th percentile
Discovered by
Vendor
Published by the vendor
Published
Jan 21, 2026
Assigned by cisco

Description

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.  These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

Weakness: CWE-79

Affected products

Vendor Product Category Matched by
Cisco Cisco Contact Center Other Products cna-assigner
Vendor-reported affected versions (2)
  • Cisco · Cisco Packaged Contact Center Enterprise
  • Cisco · Cisco Unified Contact Center Enterprise