CVE-2025-20374

Cisco Unified Contact Center Express Arbitrary File Download Vulnerability

Severity
Medium 4.9
CVSS 3.1
Remote, needs privileges or user interaction what this means
Exploited
Not listed
EPSS
0.011
63.3th percentile
Discovered by
Third party
Vendor-published field
Published
Nov 5, 2025
Assigned by cisco

Description

A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.

Weakness: CWE-22

Affected products

Vendor Product Category Matched by
Cisco Cisco Contact Center Other Products cna-assigner
Vendor-reported products (1)
  • Cisco · Cisco Unified Contact Center Express

Vendor advisory

cisco-sa-cc-mult-vuln-gK4TFXSn

Multiple Cisco Contact Center Products Vulnerabilities

Cisco’s rating: Medium (advisory CVSS 6.5) · Published Nov 5, 2025 · updated Nov 18, 2025 (revision 1.2)

Bug IDs: CSCwq36567 , CSCwq36596 , CSCwq36645 , CSCwq36646 , CSCwq53352

The vendor’s rating applies to the whole advisory and can differ from this CVE’s own CVSS severity. Where this comes from

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