CVE-2025-20129

Cisco Customer Collaboration Platform Information Disclosure Vulnerability

Severity
Medium 4.3
CVSS 3.1
Remote, needs privileges or user interaction what this means
Exploited
Not listed
EPSS
0.003
25.3th percentile
Discovered by
Third party
Vendor-published field
Published
Jun 4, 2025
Assigned by cisco

Description

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.

Weakness: CWE-200

Affected products

Vendor Product Category Matched by
Cisco Cisco Contact Center Other Products cna-assigner
Vendor-reported products (2)
  • Cisco · Cisco SocialMiner
  • Cisco · Cisco Unified Contact Center Express

Vendor advisory

cisco-sa-ccp-info-disc-ZyGerQpd

Cisco Customer Collaboration Platform Information Disclosure Vulnerability

Cisco’s rating: Medium (advisory CVSS 4.3) · Published Jun 4, 2025

Bug ID: CSCwh43988

The vendor’s rating applies to the whole advisory and can differ from this CVE’s own CVSS severity. Where this comes from

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